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Feature Reference Guide

FEATURE	CODE
Automatic Callback	RECALL *88
Call Forward All calls	*70
Call Forward if no answer	*80
Call Forward if busy	*90
Call Hold	RECALL *74
Consultation Hold	RECALL
Call Park	RECALL *75
Call Pick-Up	*77
Call Transfer	RECALL - dial - hang up
Redial	##
3 Way Conference	RECALL - dial - RECALL

AUTOMATIC CALLBACK:

Will let you call back a busy extension
When your line and the called line are free, automatic Callback rings you and the call is automatically connected when you lift the receiver.

How?
To Activate: On hearing a busy tone, press the recall button, hear Special dial Tone. Dial *88, hear confirmation Tone. Hang Up.
To Answer: You hear an automatic Callback Tone. Pick up the receiver.

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CALL FORWARD ALL CALLS:

Will let you forward all incoming calls to another extension.
Some extensions may be able to call forward to a mobile phone.

How?
To Activate: listen for dial tone. Dial *70 and hear special dial tone. Dial the number to which calls are to be forwarded. Wait for confirmation tone.
To Cancel: Listen for dial tone. Dial #70. Wait for Confirmation Tone. Hang up.

CALL FORWARD IF NO ANSWER:

Will let you divert calls to another extension if not answered in the prescribed time.

How?
To Activate: Dial *80 and the extension number to which calls are to be forwarded
To Cancel: Dial #80

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CALL FORWARD IF BUSY:

Calls will divert if the extension is busy.

How?
To Activate: *90 and the extension number to which calls are to be forwarded.
To Cancel: #90

CALL HOLD:

Will let you place a call on hold.

How?
To Activate: Press the recall button, hear Special Dial Tone. dial *74. Wait for confirmation Tone. Hang up. Call is now on hold. Your phone will ring every 60 seconds as a reminder that you have a held call.
To Retrieve Held Call: Pick up the receiver or press the switch hooks if receiver not hung up.

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CONSULTATION HOLD:

Will let you talk privately with a third party before returning to held call, transferring the call, or establishing a Three-way Conference.

How?
To Activate: Press the recall button. Original call is now on hold. You hear Special dial Tone. Dial the third party. Consult with third party. Press the recall button twice.

CALL PARK:

Will let you park a call against the extension on which the call is answered or placed and retrieve the parked call from any other extension in the TASINET system.

How?
To Activate: Press the recall button to place the call on hold. dial *75. Wait for Confirmation Tone. Hang up. The call is now parked against the number of that extension.
To Retrieve: Dial #75. followed by the extension number against which the call is parked.

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CALL PICK UP:

Will let you answer incoming calls to other extensions within your defined Call Pick-up Group.

How?
To Activate: Pick up receiver, Dial *77

CALL TRANSFER:

Will let you transfer Calls to another number.

How?
To Transfer: Press the recall button. Caller is now on hold. Hear dial tone dial the number to which the call is being transferred. Announce call.
To Return to Original Caller: If the called extension is busy or there is no answer press recall twice to return to original party.

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REDIAL:

Will let you redial the last number called.

How?
To Activate: Pick up receiver, Dial # #

3 WAY CONFERENCE:

Will let you establish a telephone conference call between you and two other parties.

How?
To Activate: Call the first party. explain you will be adding another party. Press the recall button, dial the other party. Explain you are establishing a conference call. press the recall button to connect all parties.

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